Downloads will not load/install properly or are redirected to strange links.
Posted by Administrator, Last modified by BrightFort Support on 03 April 2008 11:40 PM
When attempting to download a program or database update:
- You are redirected to a link or web page you don't expect (one not affiliated with Javacool Software)
- The program will not download or downloads improperly
This behavior can occur for any of the following reasons:
- Your system may be infected with a browser hijacker, trojan, spyware, or other malware that is interfering with your access to various sites.
- Please follow the instructions here:
They will guide you through the steps of running HijackThis and posting a HijackThis log. Once you post a HijackThis log, someone will help you remove any hijackers, trojans, or malware found.