Knowledgebase : SpywareBlaster > Troubleshooting
SYMPTOMS SpywareBlaster® alerts you that a new version is available and will not update the database:A new version of SpywareBlaster is available. Click here for more info.CAUSEThis behavior can occur for any of the following reasons: A new version of...
SYMPTOMSSpywareBlaster® or AutoUpdate gives you one of the following errors:Cannot establish a connection to download. Please check your Internet connection and try again. Error Connecting to Update Server The server may be temporarily unavailable, or...
SYMPTOMSWhen trying to install or run SpywareBlaster®, the following error is displayed: This program has been damaged, possibly by a bad sector of the hard drive or a virus. Please reinstall it. CAUSEThis behavior can occur for any of the following rea...
SYMPTOMSA program or web page which you used before installing SpywareBlaster doesn't work or load correctly anymore after installing SpywareBlasterCAUSE This behavior can occur for any of the following reasons: The program or web site may be blocked by...
SpywareBlaster® shouldn't slow down your computer or your Internet connectivity at all. SpywareBlaster does use some system resources when you are downloading updates or enabling protection, but this should only take a short time.Unlike other anti-spyw...
SYMPTOMS When attempting to open SpywareBlaster an installation wizard for another program opens (e.g. one for installing Microsoft Office). CAUSEThis behavior can occur for any of the following reasons: Your system has a corrupt or incomplete installat...
SYMPTOMSYou have Mozilla/Firefox installed on your system, but SpywareBlaster did not load the Mozilla/Firefox protection modules.CAUSE This behavior can occur for any of the following reasons: Your Mozilla/Firefox "registry.dat" file is too ...
SYMPTOMSYou run another spyware utility program which finds spyware on your system even though you are using SpywareBlaster®. CAUSEThis behavior can occur for any of the following reasons: The spyware pre-dates SpywareBlaster's installation (it was...