Knowledgebase : License Keys > Troubleshooting
SYMPTOMS You enter your license information (name and license key) but receive the following error: Invalid User Name or Key Specified. Please double-check your entries.CAUSE This behavior can occur for any of the following reasons: You ...
SYMPTOMSEven though your license key is less than a year old, you are told that your license has expired (license keys are valid for one year from date of purchase).CAUSEThis behavior can occur for any of the following reasons: Your system clock (date /...