Knowledgebase : General > Installing
SYMPTOMSWhen trying to install SpywareBlaster® (or another Javacool Software product), the following error is displayed: An error occurred while trying to replace the existing file: DeleteFile failed; code 5. Access is denied. CAUSEThis behavior can occ...
We recommend following a clean install process.If you have never installed the desired program before, skip to the Reboot step. If you already have an old version of the desired program:Open the program and turn off or disable all protection (if possibl...
Normally, we recommend doing a clean install. However, there are times when you may need to install over-the-top of a previous installation.To install over-the-top:Locate the directory where the old copy of the program is installed If the program icon ...